New statistic XiVO modules

Posted on Fri 11 February 2011 in Software by quintana

I'm very proud to announce our new statistics module for XiVO. Please see a first screenshot of this module below :

stats.png

As you can see, we have integrated a full statistic module for our next major version, Skaro. All existing statistics queues in Asterisk (GPLv3) are not really usable and not suitable for a call center. Our previous version is using Asternic with a lack of performances in the free software version and namely in terms if counters from our customers point of view.

We are implementing a cache system to have real-time results and stats. The Asterisk queue CSV files can be importable within this module. In order to produce graphics, we are using the jqplot library that gives us very decent results.